AT&T in Alexandria, LA Open now

Reviews about AT&T

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  April 09, 2020, by Jazzie Holt
  I would give this negative stars if I could. I HATE At&t!!! Their customer service sucks across the board, they argue with you, every person you talk to gives you a different story and then lies to you about what they did or didn't do and can or can't do. When you show up justified for a credit on your bill after returning a phone that they tell you they shouldn't have taken back in the first place, the store manager says she'll discuss it with the area manager, but not to hold my breath waiting for the $821 credit they owe me for the returned phone, AND that since the phone line was only charged $500 after credit they owed me from the previous bill, that $500 was all she was asking for instead of the full amount of the phone. I will definitely be cancelling my services with them and NEVER looking back. I'll stick to Consumer Cellular. They actually work and have excellent customer service at 1/4 the price!