Harbor Freight Tools in Alexandria, LA Open now

Reviews about Harbor Freight Tools

• ★ ☆ ☆ ☆ ☆

  June 11, 2020, by D CD
  Check out at this place was horrible. Lysa at the register made us feel so uncomfortable and she did not want to even apply a simple discount code. She was so high pressure sales that it almost put us right out the door without buying anything. Literally this was the worst experience I have seen here. She kept pushing their Membership on us even after we said no multiple times. She didnt want to apply the 20% coupon we had. THEN she made some kind of false statement about how the 20% coupon would pay for the membership. Not only is this factually incorrect from a math perspective but it was legally unethical to say these things. She sure didnt know how to read people because all three of us were uncomfortable and I use to work in sales. We even went as far as to tell her "How about we just come back tomorrow with the ad" when she didn't want to help us out. If that isn't a direct clue that you are pushing the wrong buttons that your customer is willing to abandon their entire cart at the register and come back the next (and hopefully not see you) I don't know what is. I don't say this often or take it lightly...but I really hope she DOES get fired because with customer skills like that she can only do harm to the store.